Open Monday to Saturday

8.30 a.m. – 5:00 p.m.

Frequently Asked Questions

If you can’t find the answer from this page. You can contact us via LINE, Facebook, Email and Instagram.

Shipping costs when ordering online

Domestic delivery of teddy bears Will be delivered by EMS postal service, the cost of delivery is 100 baht. For international shipments, it will be determined from the country of delivery.

What payment methods can be made?

Payments can be made by bank transfer method. or payment by credit card.

How long does it take to produce and ship?

Usually, production and delivery will take about 10 – 20 days. Some products may take longer to produce than usual.

Credit card payment Is it safe?

Credit card payment It is a payment through a credit card payment service provider. Therefore, it can be trusted in safety.

When ordering online what to do next.

When the order is completed, you will receive an email confirmation of your order Then you can pay.

What should I do after payment?

When you paid, you are required to let us know of your payment via the email you received. To confirm your payment by attaching a slip or informing details such as bank name, date, time, amount.

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